What should I do in case I’m in an accident?

Accident scenes can be very shocking, especially right after the impact occurs. Try to remain calm and do the following:

  • Don’t leave! If you drive away, you could be charged with a “hit and run” or “leaving the scene.
  • Turn off your engine, or–if it’s safe–move your vehicle to the shoulder of the road out of the way of traffic. If you’re injured, or if your car isn’t safe to drive–don’t try to move it.
  • Contact the authorities. Try to assess the scene if anyone else is hurt. Otherwise, wait for the ambulance or police. Call 911 for the ambulance, call 208-882-COPS for the Moscow Police Department dispatch and (509) 334-0802 for Pullman Police.
  • Be calm, be cool, be nice, be truthful.
  • If you can, take photos of the vehicles before you leave the scene, and acquire a copy of the police report–if it’s available.
  • If your vehicle needs towed and police are on the scene, the police typically arrange for a tow truck. Talk to the tow truck driver about where your vehicle will be taken–you can request your favorite auto body collision repair shop. If you have broken windows, keep in mind that University Collision Repair has secure indoor storage for all of our customer cars.
  • Give your insurance company a call, and give them the details.
  • Call University Collision of Moscow (208) 882-8535 or Pullman (509)334-5822; we can help you with the rest (insurance claims, estimates, loaner car, and repairs). We work with ALL insurance types, and our work is backed by a written lifetime guarantee.